Privacy Policy

Last Updated: April 2026

Welcome to We Sew. We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.we-sew.com and purchase products from us.

We Sew is a workwear, school uniform, and garment printing company based in Wales, United Kingdom.

1. Who We Are

We Sew
Website: www.we-sew.com
Email: WeSew@mail.com
Address: Unit 18, Ystrad Road, Fforestfach, Swansea, SA5 4JB
Telephone: 07907 218070

We are the data controller responsible for your personal data.

2. What Information We Collect

When you use our website, we may collect the following personal information:

Full name
Billing address
Delivery address
Email address
Telephone number
Payment details (processed securely through Wix payment systems)
Order history
School uniform order details
Any information you provide through contact forms or enquiries

We do not intentionally collect sensitive personal data.

3. How We Collect Your Data

We collect your data when you:

Place an order through our website
Create an account
Contact us via email, phone, or website forms
Subscribe to updates (if applicable)
Interact with our website through cookies and basic website analytics

4. How We Use Your Information

We use your personal information to:

Process and deliver your orders
Manage payments and refunds
Provide customer service and respond to enquiries
Keep records for accounting and legal obligations
Improve our website and services
Prevent fraud and protect our business

We only collect data necessary for these purposes. UK GDPR requires transparency and limiting data to what is necessary.

5. Payment Information

Payments made on our website are processed securely through Wix Payments or approved payment providers used by Wix.

We do not directly store your full payment card details on our own systems.

6. Sharing Your Information

We do not sell, rent, or trade your personal data.

We may share your information only when necessary with:

Payment processors
Delivery and courier services
Accountants or legal advisors where required
Government authorities where legally required

All third parties are expected to keep your information secure.

7. How Long We Keep Your Data

We keep your personal information only for as long as necessary to fulfil orders and meet legal, tax, and accounting obligations.

Order records may be retained for several years where required for accounting and compliance purposes. Privacy notices should explain retention periods and legal obligations clearly.

8. Cookies

Our website may use cookies to improve your browsing experience and help the website function properly.

Cookies may be used for:

Shopping cart functionality
Website performance
Security
Basic visitor analytics through Wix

You can manage cookie preferences through your browser settings.

9. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict how we use your data
Object to certain uses of your data
Request transfer of your data where applicable

To exercise any of these rights, please contact us at [Wesew@mail.com]. UK GDPR provides rights such as access, correction, and deletion of personal data.

10. Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

Our website is hosted securely through Wix.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with the latest revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

We Sew
Email: Wesew@mail.com
Address: Unit 18, Ystrad Road, Fforestfach, Swansea, SA5 4JB
Telephone: 07907 218070