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Terms & Conditions

Last Updated: April 2026
 

Welcome to We Sew. These Terms and Conditions govern your use of our website www.we-sew.com and the purchase of products from us.

By using our website or placing an order, you agree to these Terms and Conditions.

Please read them carefully before making a purchase.
 

1. About Us
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We Sew is a workwear, school uniform, and garment printing company based in Wales, United Kingdom.

Website: www.we-sew.com
Email: Wesew@mail.com
Telephone: 07907 218070
Address: Unit 18, Ystrad Road, Fforestfach, Swansea, SA5 4JB

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2. Products and Services
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We supply:

  • School uniforms

  • Workwear

  • Embroidered garments

  • Printed garments

  • Personalised clothing and accessories

We aim to ensure all product descriptions, prices, and images are accurate. However, slight variations in colour, sizing, or appearance may occur.

We reserve the right to update products, pricing, and availability without notice.

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3. Orders
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When you place an order, you confirm that:

  • All information provided is accurate

  • You are authorised to use the payment method provided

  • You understand personalised items may have limited return options

Orders are only confirmed once payment has been successfully received.

We reserve the right to refuse or cancel orders where necessary, including pricing errors, stock issues, or suspected fraudulent activity.

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4. Pricing and
Payment
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All prices are displayed in GBP (£) unless stated otherwise.

Payment must be made in full at the time of ordering through our secure online checkout via Wix payment systems.

We reserve the right to change prices at any time without prior notice.

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5. Personalised and Custom Orders
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Items that are personalised, embroidered, printed, or made to customer specification may not be eligible for return or refund unless faulty or incorrect.

Customers are responsible for checking spelling, sizing, and order details carefully before submitting personalised orders.

Once production has started, changes may not be possible.

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6. Delivery
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Delivery times are estimates only and may vary depending on product availability and seasonal demand.

Please refer to our separate Shipping Policy for full delivery details.

We are not responsible for delays caused by couriers, suppliers, or circumstances beyond our control.

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7. Returns and Refunds
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Our returns and refund process is explained in our separate Returns & Refund Policy.

Please note that personalised items may not be returnable unless faulty.

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8. Liability
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We aim to provide accurate information and quality products, but we are not liable for:

  • Indirect or consequential losses

  • Delays outside our reasonable control

  • Minor variations in product appearance

  • Incorrect orders caused by customer-submitted information

Nothing in these Terms limits your legal rights under UK consumer law.

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9. Intellectual Property
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All website content including logos, images, text, branding, and designs remains the property of We Group (South Wales) Ltd unless otherwise stated.

You may not copy, reproduce, or use our content without written permission.

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10. Website Use
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You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorised access to the website

  • Interfere with website security or functionality

  • Submit false or misleading information

We reserve the right to restrict access where misuse is suspected.

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11. Privacy
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Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

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12. Governing Law
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These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of England and Wales.

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13. Contact Us
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If you have any questions about these Terms and Conditions, please contact:

We Sew

Website: www.we-sew.com

Email: Wesew@mail.com

Telephone: 07907 218070

Address: Unit 18, Ystrad Road, Fforestfach, Swansea, SA5 4JB

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